Portfolio Administrator

Relationship Manager

• Liaise with and respond to requests from clients, custodians, Portfolio Managers, Advisors, and Relationship Managers.
• Ongoing relationship management with clients, including servicing of daily ad-hoc client and Portfolio Manager requests.
• Work with the team to manage outgoing and incoming communications, improve processes, and assist with event management and coordination of other marketing activities.
• Other responsibilities as dictated by the needs of the business in the areas of sales, client service, and administration.
• Take on additional responsibilities with an attitude of doing whatever needs to be done to help the team achieve success.

Account Opening/Administration

• Facilitate account opening, closing, and ongoing administration with clients, Custodians, Advisors, Relationship Managers, and Portfolio Managers.
• Ensure new client paperwork is complete and filed accordingly.
• Follow-up on deficient paperwork.
• Set up and monitor account transfers through to completion.
• Set up automatic withdrawals/deposits, wires, EFT’s, etc.
• Assist in maintaining databases, such as new securities and dividend records.
• Assist in the review of new account openings.
• Update internal record-keeping system during client transitions.
• Assist in updating the system with manual prices, foreign exchange rates, dividend records, and other functions as required.
• Daily upload of client account activity from Custodians and subsequent reconciliation of accounts.
• Monthly Book Value Reconciliation and Performance Verification of client accounts.
• Monthly follow-up on DSC Mutual Fund information.
• Create and mail Welcome Packages for new clients.
• Review / Correct and mail Quarterly client Statements.
• Investigate and update transfer-ins with zero book values on a quarterly basis.
• Ongoing general administrative support.

Qualifications

• Strong computer skills, including Microsoft Office suite, CRM software, portfolio management, and accounting software.
• Knowledge and application of AML procedures. Past training an asset.
• Canadian Securities Course or other industry or college courses in the area of financial services or investment management would be an asset.
• Collaborative spirit and comfortable working both in a team environment & on individually assigned tasks.
• Can-do roll up the sleeves attitude, quick learner with a thirst for knowledge, and the ability to excel in a fast-paced, quick-change environment.
• Post-Secondary education in business is an asset but not a requirement.
• Prior experience working with and for High Net Worth Private Clients is an asset.

Working conditions

This is a hybrid role that will be required to report into our Oakville office at least 3 days/week.

Bellwether Investment Management Inc. is an equal opportunity employer committed to diversity and inclusion. Disability-related accommodation during the application process is available upon request.